We may collect personal information including:

• Name, date of birth, address, contact number, email ID
• Identity/address proof and payment details
• Biometric information (if opted)
• Behavior and technical data related to your use of the Platform

You may choose not to provide certain data, but this may restrict your use of services.

We use personal data to:

• Process and fulfill your orders
• Enhance customer experience
• Resolve disputes and troubleshoot issues
• Inform you about offers, services, and updates
• Detect and prevent fraud or illegal activity
• Conduct research, analysis, and surveys

• Our group entities and affiliates
• Sellers, business partners, logistics providers, and payment service providers
• Government or law enforcement agencies if required

We will not share your personal data without legitimate reasons.

We follow reasonable security practices to protect your data but cannot guarantee 100% security due to inherent risks of internet transmission. Users must keep their login credentials safe.

• You may delete your account via profile settings or by writing to us.
• Deletion may be delayed if there are pending grievances or claims.
• Once deleted, account access is lost.
• Data is retained only as long as necessary or required by law.
• Some anonymized data may be retained for analysis.

👉 You can also request data deletion by emailing us at admin@kleats.in.

You may access, rectify, or update your personal data using Platform features.

By using our Platform, you consent to collection and use of your data as per this Privacy Policy. Withdrawal of consent may limit services.

We may update this Privacy Policy. Please review periodically.